I get a network error, not able to connect to API

When you receive an error which is not in the error list this article will help you find the causes and the solutions to it. 

  1. Due to a slow or not working internet connection

 

1. Due to a slow or not working internet connection 

Cause
This is related to a slow internet or no internet connection
 
How to find out
Call is taking longer than usual or is not working at all. Depending on the technology used, there could be errors like "cannot connect", "connection refused". Preform the Speedtest to find out wether this is due to a slow internet connection.
 
Solution
Make sure the internet speed is acceptable, contact your IT department. 
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